Tugas Softskill 1 Bahasa Inggris Bisnis ( Writing )

Tugas Softskill 1 Bahasa Inggris Bisnis ( Writing )
Asep Suryadi / 3EB11 / 20208200

• Order letter

Mentari Pagi Co.

Kalimalang street blok A no 999

Jakarta Timur

Telp. 021 – 8997655

Homesite : www.mentaripagi.com

Jakarta, September 19, 2010

Mr. Kukitomo

Cikarang Place blok D3 no. 88

Cikarang Jawa Barat

Dear Mr. Kukitomo,

Thank you for sending your catalog so promptly. It arrived within a few days of my request. Please ship the following items from your sales catalog

dated August 30, 2010 :

• 10 pcs Monitor Latar 11” Black cd : MNT00987 @ Rp. 3.250.000
• 10 pcs RAM Good cd : RM88756 @ Rp. 5.300.000
• 25 pcs Mouse Lincah black cd : MS8775634 @ Rp. 65.000
• 10 pcs DVD-RW Black cd : DD4556332 @ Rp. 350.000

The costs above reflect a discount of 50/10, with net due in 30

days after the invoice date. The merchandised is to be shipped

by your company's own truck line at a rate of 7 percent of the

total net cost.

Thank you for your prompt and expeditious handling of this order.

Sincerely,

Asep Suryadi

Purchasing Manager

• Complaint letter

Mentari Pagi Co.

Kalimalang street blok A no 999

Jakarta Timur

Telp. 021 – 8997655

Homesite : www.mentaripagi.com

Jakarta, October 25, 2010

Mr. Kukitomo

Cikarang Place blok D3 no. 88

Cikarang Jawa Barat

Dear Mr. Kukitomo,

We hereby inform you that our order has been delayed for a week. Consequently, many of our customers feel disappointed with this delay and go to another company. This is certainly unacceptable and could damage our reputation.Therefore, we hope that you can send our order as soon as possible.

We do not want this incident to happen again to avoid disappointment to all parties in future.

We look forward to hearing from you as soon as possible.

Sincerely,

Asep Suryadi

Purchasing Manager